Privacy policy

Our Commitment
We appreciate that privacy is a concern and we would like to assure you of our policy in this respect. The details we hold about you will not be passed on or shared with any outside parties. We will ensure that all your details/information submitted to the Website are held securely. Our Payment Service Providers Nochex deal with the credit/debit transactions and payment card verification. The Print Haven Ltd does not hold or process any of this information.

Data Security - Nochex
Our Payment Service Providers Nochex use industry standard SSL, Thawte and Nochex's own unique encryption system, all the card details are encrypted before they reach the Nochex system. When you fill in the payment form held on Nochex's website and click the 'Submit' button, your details are not sent straight-away. Instead a secure link is set up between the page and Nochex producing a private/public encryption code which then wraps the transaction details before leaving the site.

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Personal information collected by theprinthaven.com is limited to name, e-mail address, delivery address, and contact information when needed to provide a service you requested.

theprinthaven.com may also collect certain information about your computer hardware and software. this information may include: your IP address, browser type, operating system, domain name, access times and referring web site addresses. this information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of theprinthaven.com

Email Notifications - customers
Emails we may send you:
Responses to help inquiries, order confirmation, delivery advice, payment confirmation
Email addresses are not used for any other purpose than stated and are never shared with outside parties.
The only exception is if you have elected to receive our newsletter. In this case you will be sent an email from us no more than once a month containing news, special offers and other information about the Print Haven. You will find a link in this email to unsubscribe from the newsletter at any time should you wish to.

Email Notifications - contributors
Emails we may send you:
Responses to help inquiries, information about your account, information about your images, alerts, notification of payments and other necessary information to keep you informed about important aspects of your account.
Email addresses are not used for any other purpose than stated and are never shared with outside parties.
The only exception is if you have elected to receive our newsletter. In this case you will be sent an email from us no more than once a month containing news, special offers and other information about the Print Haven. You will find a link in this email to unsubscribe from the newsletter at any time should you wish to.

Use of "Cookies" - customers
We use a technology nicknamed "cookies" on our website. When you log on to the Website, a small line of text is sent to your computer in the form of a "cookie". This is used to keep track of items that you may add to the shopping basket. When you exit your browser the "cookie" is automatically deleted.

Use of "Cookies" - contributors
We use a technology nicknamed "cookies" on our website. When you log on to the Website, a small line of text is sent to your computer in the form of a "cookie". This is used to ensure that you are logged in and that you are the authorised user of the account so that you may make changes to the information and images stored in your account. When you exit your browser or log out of your account the "cookie" is automatically deleted.

Contact Us
Should you have other questions or concerns about our privacy policy then please contact us:
The Print Haven
63 Highbury Hill
London N5 1HH
info@theprinthaven.com